Complaint Review: Right Car

I booked a car online through Orbitz for May 9th - May 13th at Right Cars in Ft. Lauderdale, Florida. I paid $121.13 with a DEBIT card for the rental ahead of time online. Itinerary #7431364807347. Confirmation RC0708970. When I went to pick the car up, there was a sign on the desk that stated they only take credit card.

I only had a debit card in possession, but had already PREPAID for the rental. I was instructed to bring the card that I paid online with (debit card). I was refused service and when I asked for a refund at the business, they told me to contact Orbitz. They were very rude. I contacted Orbitz who opened a claim and notified me that Right Car was not issuing a refund to me due to their "policies".

I did not even receive a car from this business. I had to rent through someone else, which put me out of more money. I expect a FULL refund because I was never able to pick up the car. Upon searching online I found many other people were scammed by this sleazy business. Please do what you can to ensure this business doesn't scam anyone else.

Had I know of their bad reputation, I would have never rented from them. I had to take an uber elsewhere, and even the driver told me what a joke that business is. Right Car emailed me and claimed my refund would come from Orbit but that is not the case...Right Car is the one who took my money.