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  • Report:  #1490781

Complaint Review: Ride1up

Ride1up Rideoneup Ride one up Ride 1 up Refused to respect their 6 month warranty or take returns for defective product. San Diego Ca

  • Reported By:
    Carl — Los Angeles United States
  • Submitted:
    Thu, January 23, 2020
  • Updated:
    Fri, January 24, 2020

I purchased a board for $650. Within 2 weeks of owning the board, i had my first issue. They did everything in their power to stop me from returning it then. Reluctinlty i applied their "fix" and kept the board.

Its not 2 months later and the board broke completley. I called them to ask how i can return it and they said returns are only allowed for 30 days. After explaining i had a warranty, they simply just stopped responding to me. Save your money and buy from any other company. 

1 Updates & Rebuttals


Carl

Los Angeles,
South Carolina,
United States

Rideoneup is helping me resolve my issue

#2Author of original report

Thu, January 23, 2020

 I called back up and spoke to Christians. He is working with me to resolve the issue.

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