Complaint Review: REZAP.COM.AU

I BOUGHT A REZAP BATTERY CHARGER FROM AUSTRALIA BECAUSE I READ FROM PEOPLE THAT IT WAS ONE OF THE BEST. IT WAS THE WORST THING I EVER DID. OVER $100 AND 11 MONTHS LATER, I CAN STILL NOT GET THE CHARGER TO WORK CORRECTLY OR FIND ANYONE WHO WORKS FOR THE COMPANY THAT DOES NOT EITHER KEEP CHANGING THEIR EMAIL ADDRESS OR JUST NOT ANSWERING ME. EVERY EMAIL LINK ON THE SITE IS DEAD!!!!!! I HAVE EMAILED OVER 5 EMAIL ADDRESSES OVER THE PAST 11 MONTHS AND EVERYONE CAME BACK BAD EXCEPT FOR ONE LAST WEEK WHER THE GUY SEEMED VERY NICE AND TRIED TO TELL ME THAT THERE WAS NOTHING WRONG WITH THE CHARGER. BUT THEN GUESS WHAT. I TRIED TO EMAIL HIM BACK TODAY AND SURPRISE!!! HIS EMAIL ADDRESS IS DEAD NOW TOO.I EVEN CALLED AUSTRALIA WHEN I FIRST STARTED HAVING PROBLEMS, WHICH IS WHEN I FIRST TURNED THE UNIT ON, I GOT SOMEONE'S HOUSE AND THEY YELLED AT FOR CALLING TOO LATE AT NIGHT BUT DID SAY THAT THEY WERE REZAP. WHAT IS GOING ON HERE I SAID TO MYSELF I HAVE BEEN SCAMMED!!!!!!

THIS CHARGER DID NOT DO WHAT IT WAS SUPPOSED TO. THE LIGHTS ON THE FRONT ARE SUPPOSED TO TELL YOU WHETHER THE BATTERY IS CHARGED, CHARGING, OR BEYOND REPAIR. SINCE THE FIRST TIME I USED IT, IT WAS TELLING ME THAT MY BRAND NEW SANYO ENELOOPS (TOP OF THE LINE RECHARGEABLES) WERE NO GOOD. THEN I WOULD UNPLUG THE UNIT AND PLUG IT BACK IN AND IT WOULD CHARGE FOR ABOUT AN HOUR, THEN THE 3RD SLOT WOULD DIE, TELING ME THAT THE BATTERY WAS CHARGED WHEN IT WASN'T. I COULD GO ON FOREVER ABOT THE PROBLEMS WITH THE CHARGER. THE BIGGER PROBLEM IS WITH THE COMPANY WHO REFUSE TO HELP ME AND WHO CHANGED ALL THEIR EMAILS AS THEY WERE TRYING TO HIDE FROM THE MAFIA. I DON'T EVEN KNOW WHO IS TO BLAME. IS IT REZAP THE COMPANY OR DIGITAL WORKS THE DISTRIBUTOR. EITHER WAY NO ONE WILL GET BACK TO ME AND NOW I AM OUT $100.00 AND A HELL OF A LOT OF AGGRAVATION :(

Steven
HOWARD BEACH, New York
U.S.A.