Complaint Review: Resort Travel International

We were contacted by RTI shortly after purchasing a timeshare through Westgate. The service promised was that for either a 1-year contract of approximately $1300.00 or a 2-year contract of about $2300.00 they can market our "Get Aways" to the public and rent them for a profit. We elected the 2-year agreement.

We were sent "offers" which oddly were never available, meaning the resort nor dates never matched what their "customers" were requesting. We allowed this to go for about 10 months or so. Sometimes, months will go by without an offer. When I called to ask why we haven't received any offers for months, the commom excuse was we were next on line to receive some offers.

This happen several times. I would receive offers only after I called to complain. A year later, I have received zero return on my investment. RTI has to be a scam. They stay on float by sending their customers bogus offers. I'm sure they have a cliental who they are faithful to and provide them with legit offers, but I guess my last name does not fit the bill.

Last call ended with them offering me a 10 percent refund if I elected to not share my negative experience. I declined! Matt Hamm stated 90 percent of my investment was spent on marketing. My question was how were they planning on marketing my property the 2nd year? No answer. Someone needs to look into their business practices. 

As a 15 year Army Vet, I have more critical things I can place my efforts to, but RTI needs to be exposed!