Reportlinker I paid for one month but Reportlinker charge me everymonth without any heads-up 21 QUAI ANTOINE RIBOUD LYON
When I reviewed its payment standards, there were two options: one-month standard and one-year standard; I paid for one-month standard, but they started charging me of monthly fee for the subscription at 89 euros/month !!!
Please Noted: there is no heads-up, before and after my payment, that they will charge monthly fee until I realized it is a SCAM and checked my account to cease the subscription
Is there any way to report the scam to get my money back?
By the way, the information on its website is totally usefully to me.
1 Updates & Rebuttals
JACQUET
FranceReportLinker Customer Care Service is happy to help
#2UPDATE Employee ..inside information
Tue, July 12, 2022
The client has sent us an email on the 6th of July, and we answered on the same day, offering a refund. It's specified on the payment page that the payment is per month, and the subscription can be cancelled anytime online.
ReportLinker has a dedicated customer care service for his clients, and is happy to help them for their research, inform them about how to cancel their subscription or anything.
That's a shame that the client left a review before contacting us...