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  • Report:  #495537

Complaint Review: PURRFECT AUTO SERVICE

PURRFECT AUTO SERVICE They tried to scam car owners with unnecessary and over-priced services Arcadia California

  • Reported By:
    CMS — Arcadia California USA
  • Submitted:
    Wed, September 16, 2009
  • Updated:
    Wed, September 16, 2009
  • PURRFECT AUTO SERVICE
    400 S Baldwin Ave
    Arcadia, California
    United States of America
  • Phone:
  • Category:

My wife brought our car to this place for a promo oil change. The people there told my wife that the car will need transmisison and brake fluids changed, some flexible tube connector replacements, plus a replacement of the plastic air mixture cover that has a cracked connector (they said that alone cost $299) - and the total cost fo repair would be over $1000. These guys are just a total scam! I had the brake and transmission fluid changed a about 6 months back! And certainly you should not change these fluid very often. They tried to sweet-talk my wife offering a discount from the over $1000 "repair." My wife refused and brought the car back with her horror stories about the car. I had the car checked by my trusted mechanic and guess what? As suspected, no brake and transmission fluid replacement needed, all engine tube connectors in good usuable shape, and the plastic cover only cost me $75 plus tax. This auto shop at Arcadia Westfield Mall should be shut down for preying on unsuspecting customers. They often tell you how horrible and poor condition your car was and then tried to sell you every kind of "maintenance" and "preventive" service they can think of. People in Arcadia should be told of this scam brick and motar auto shop loud and clear. Spread the word!!!

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