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  • Report:  #1402478

Complaint Review: Pulte Group Inc.

Pulte Group Inc. Pulte built my home 3 years ago and on Sept.12th 2017 my sewer line was broke in two places and cement was poured over it and has been leaking under my home for 3 years, I called a plumber in to fix my problem and of course Pulte called me and to me that my waranty was null and void beacuse I called in a private contractor guess they didn't want me to find out what actually happend and how they covered it up. Atlanta Georgia

  • Reported By:
    Grammyrose — Flat Rock Michigan USA
  • Submitted:
    Tue, September 26, 2017
  • Updated:
    Tue, September 26, 2017
  • Pulte Group Inc.
    Nationwide
    USA
  • Phone:
    800-777-8583
  • Category:

I purchased a home in Bridgewater by Del Webb in September of 2014 and 3 years later I find out that in two places my sewer line was broke and they put my cement slab right over the breaks and left it, on the 12th of September 2017 my home filled with sewage. I called a plumber and he had to tear up my cement in two places to discover that I had 2 seperate locations of sewer pipe that had been broken and flowing under my home for 3 years.  Pulte found out about the leak and called to tell me that because I called an outside contractor to fix the sewer problem which cost me 12000.00 that my warranty is null and void. My home was emptied of all my personal belongings becasue of the sewage on them and I am living in a hotel with my two dogs for the next two months

My wood floors which are in all of my living space had to be riped up because of the sewage on them and since the restoration company had to remove all my wood floors with a machine because Pulte had them glued down to the cement instead of putting a floating floor down like you should on concrete floor, the dust from the sewage got on all my personal belongings and had to be stored and cleaned before any new construction can begin and my belongins brought back into my home. They didn't offer any compensation or an apology just a snooty person called to tell me my warranty is null and void.

Sewer pipes don't break after 3 years unless they weren't installed right in the first place sewer pipes on average last 30- 40 years not 3 years. I am writing this to warn people not to buy from Pulte. My life is so upset right now and it's gonin to take months before I can live in my home again. Where was the city inspector in all of this, how did this pass inspection? Was he sitting at his desk when he inspected the plumbing, it's been know that inspectors are paid off, especially when they can tax seniors for homes that are suppose to be Executive Style homes for an unblieveable amout of tax for a vey small lot.

 

 

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