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  • Report:  #1432527

Complaint Review: PrinterPix

PrinterPix Refusing to ship product or cancel order Lake Mary Florida

  • Reported By:
    Chris — Mapleton Illinois United States
  • Submitted:
    Mon, March 05, 2018
  • Updated:
    Mon, March 05, 2018

I ordered 3 photo books from PrinterPix on 1/14/18. One book shipped withing a a couple weeks but is not printed properly and damaged in shipping. The remaining two books have been listed as "In Production" ever since then.

It has now been over a month and half and all attempts to have my items shipped or have the order cancelled have been met with a repeated "wait another week". I have been told this now for 3 weeks with no resolve. Attempts from the BBB have also failed as they get no response from the company also. The only response I get is a canned e-mail/twitter/chat response saying they are sorry and to wait another week. 

I have filed a complaint with the Florida Attorney Generals office already and a call to the Lake Mary Police department will be next. 

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