Complaint Review: Printerpix Lake Mary Fl

I purchased a Living Social deal for a two calendars last fall, and used my deal in early December for a Christmas gift. As soon as I placed my order I realized it was shipping to the wrong address so I immediately sent an e-mail to Customer Service. I was also forced to pay and upgrade fee of $19.99 and extra shipping even though I didn't choose these options and with the deal I purchased I should have only had to pay a few dollars for shipping.

I never got a response to my many e-mails, and did not receive my calendars. After finally reaching a person by phone in January, I was told I would get a refund and my calendars would be reshipped. No refund, and the calendars were shipped to the wrong address again. I called in again, 30 minute wait, and was told my calendars were shipped to someone in Texas.

After expressing concern that my personal pictures were sent to someone else, he backtracked and said he could tell that shipment wasn't actually sent to Texas. I do not believe him! He also agreed to a refund, and a reshipment.

I called in again, was told that refunds were processed on Thursday. I asked for an actual phone call back from a manager once my refund was processed, but of course did not receive that call.

Again, no refund, but I did get finaly get my calendars in March with $8.75 postage due. They are incredibly cheap and flimsy, and bent because they were shipped with no reinforcement. There isn't even a hole to hang the calendars with.

Do not order from this company - a huge scam and terrible product.