Complaint Review: primal labs

after cancelling a supposed diabetes cure newsletter under the advice of my doctor about a year ago for which l was never reimbursed i received a letter today advising me that if they didn't hear from me they would continue another year for $47.00.                                                                                                           

l tried to contact them on the web site provided to no avail. l called the number on the customer service and after about 1/2 hour holding they had me leave a message.  l sent them a letter but i'm sure it is just a scam! l  have spent about two hours trying to contact someone from there without success. l  noticed that there had been several other complaints on your web site about them.