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  • Report:  #1225291

Complaint Review: Priceline.com

Priceline.com Rental Car Best Rate Ripoff Nationwide

  • Reported By:
    MadTraveler — Arizona USA
  • Submitted:
    Tue, April 28, 2015
  • Updated:
    Tue, April 28, 2015

 Buyer beware. Read the fine print carefully - PRICELINE reservations cannot be cancelled or changed even if you get the "chance" to read before you buy. This is true for ALL RESERVATIONS, not just the "name your own price" stuff.

I was booking a flight on PRICELINE in a hurry and a pop-up window appeared saying the best price to book a rental car was with the airfare. DON'T DO IT!!! I paid 4X the daily rate by combining the reservations! And what was PRICELINE's response? We can't cancel and you agreed before you paid!  No acknowledgement that over $200 for a one day car rental was not the BEST PRICE and cheapest way to book a rental car.

I have been a loyal PRICELINE customer for at least 6 years, booking cruises, airfare and hotels - I've probably spend over $10K with them. I will never, ever use PRICELINE again and I am returning and cancelling their credit card.

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