Priceline.com Company offered to amend ticket but failed to do so. Norwalk, Connecticut
I had booked a flight ticket with the company for my parents. Then I contacted their people for a name change for one of the passengers and I was told that it can be done and I was charged $ 30.00 fee for that. I was sent a new itinerary with the corrected name. i checked on air India's site and helpline, the name has not been updated there. I have been speaking to priceline people for hours and hours, all calls on recorded line and after wasting a lot of my time, my issues has not been addressed and I am told by Air India that if your company does not resolve it before tomorrow I stand a chance of losing reservation. I have been speaking to priceline people back and forth but they have not resolved the issue. I have all the recordings of calls with me.