priceline.com and the Richmond Hotel --Miami Florida Misleading description --duplicated billing--Refusal to resolve Miami Florida Internet
Using Priceline express service.
1. No details were provided on hotel once credit card info provided. After period of several minutes info came thru.
2. Review on hotel were terrible. Chat initiated with Priceline ---no resolution offered.
3. Hours later discovery of duplicate reservation. Chat initiated to Price line with no resolve.
4. Communicated mistake to Richmond Hotel, Miami Beach, FL--manager would not make self available to discuss or resolve
5. Followed thru with reservation...wanted to speak with manager on arrival..informed not available.
6. Hotel was as described by reviews. Not as described. Did not meet quality. Misadvertising.
7. Billing adjustment is required.
8. Card company has been notified that any duplicate billing will be disputed.
9. All chat has been recorded with screen shots.