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  • Report:  #1512808

Complaint Review: PlyGem Windows

PlyGem Windows Windows Kelowna Zero Customer Care or Service After the Sale Kelowna BC

  • Reported By:
    Lowell — Kelowna BC Canada
  • Submitted:
    Fri, October 15, 2021
  • Updated:
    Fri, October 15, 2021

Nightmare Company! This is by far the WORST service you could EVER ever imagine We built a new home just over a year and 1/2 ago and of 50+ trades that work on your home, clearly this was the absolutely worst. We spent close to $50k for our window and door package. Wrong door sizes, missing parts, missing screens, door handles falling off, big issues with several doors/ windows is a start. They must have a revolving door of staff since we've talked to close to a dozen staff / managers/ service people that are no longer there.

To sum it up:

- 40 plus calls chasing them to complete our contract

- 2 service calls fulfilled (but missing parts or didn't have the instructions to do the job)

- Still waiting for a missing door trim for 180+ days. This hinge side of the door jam is starting to swell. T

hey have gone silent. We call weekly. Zero Response. 

1 Updates & Rebuttals


Karl

Highlands Ranch,
Colorado,
United States

Feel free to....

#2Consumer Comment

Fri, October 15, 2021

mail copies of your Ripoff Report to all of your Local TV News Stations and put it to the attention of: “Investigative Reporter”. Maybe someone will contact you and do a story on TV to expose your situation so others are aware.

You can even mail copies of your Ripoff Report to 60 Minutes and Dateline NBC in New York. Their addresses are available at this site. Just type in 271771 and they appear in Consumer Comment #1 at Ripoff Report 271771.

Good luck to you!

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