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  • Report:  #1520098

Complaint Review: Play Alberta

Play Alberta They tricked me to play their bonus game with free credit. However, they are going to charge from your real deposit first before they charge from the promotion credit. Calgary Alberta

  • Reported By:
    Jim — Calgary Alberta Canada
  • Submitted:
    Thu, July 28, 2022
  • Updated:
    Fri, July 29, 2022

I always have deposit on my playalberta account for lottery purchase. Play Alberta keep sending me promotion offer. One day, I received an offer. "If I make deposit again, I can get Bonus credit $20 to play casino." I did that. Get the credit. When I play casino game, I won a lot, so I kept playing.

However, I don't know they charged my deposit first. At end of day, I have non money left on my account, but I have bunch of bonus credit which I can never cash out. I talked to 3 of their customer service agents. They could care less. That's their trick.

They gave you lots of promotion offers. Make you feel like you are playing the game for free. If you have deposit on their account, pls be careful. 

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