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  • Report:  #1498538

Complaint Review: Physicians Business Bureau Chattanooga TN

Physicians Business Bureau, Chattanooga, TN Sent notice of debt I did not owe and would not answer letter asking for proof of debt. Lookout Mountain Tennessee

  • Reported By:
    Paul — Ringgold Georgia United States
  • Submitted:
    Fri, August 07, 2020
  • Updated:
    Sat, August 08, 2020
  • Physicians Business Bureau, Chattanooga, TN
    317 Ault Rd., Ste 200
    Lookout Mountain, Tennessee
    United States
  • Phone:
    423-756-4700
  • Category:

This collection agency sent me a notice saying I had a delinquent account with a doctor.  In actuality, I had gotten exactly one bill from that doctor and immediately called and told them to file on my insurance and they would be paid.  I told the collection agency this.  They were very rude over the phone.  Their notice said I could send a letter asking for proof of the debt. 

I sent the letter (2 pages) and never even received a reply.  What I got instead was a second notice saying that, if I did not pay within 24 hours, they would take drastic action.  I called the office and got the same rude, uncaring man.  He could not say why I was not answered but that if I did not pay within 20 days, my credit rating would be ruined.  This is shameful business and totally unprofessional.

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