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  • Report:  #1413569

Complaint Review: Phenomhealth.com

Phenomhealth.com Deceptive advertising for "free" trial of health supplements that also included a "hidden" monthly subscription Denver Colorado

  • Reported By:
    Omar — New York New York United States
  • Submitted:
    Sun, November 26, 2017
  • Updated:
    Mon, November 27, 2017

Beware of dealing with this company. They flaim to offer health supplement merchandise on a "free" trial basis for which all you are supposed to pay is the shipment, but this actually includes a "hidden" monthly subscription for repeated deliveries of items that your credit card will also be charged. My credit card company alerted me to these suspicious charges and I believe they stopped payment. Trying to contact Phenomhealth by phone seems impossible -- always no answer when I tried. I eventually tried communicating with them by using their oonline "chat" feature where an agent supposedly named "Phil" kept stringing me on with all kinds of evasions of my insistence that I do not agree to these charges. After repeated attempt to cancel all of this "deal" (a least an hour back and forth online through their "chat" feature, I was eventually issued RMA code for returning the deceptively delivered merchandise at my own expense. We'll see how this develops and whether charges will appear on my credit card. I STRONGLY ADVISE NOT DEALING WITH THIS DECEPTIVE MERCHANDISING SCAM. 

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