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  • Report:  #118340

Complaint Review: Pets Choice Inc. - WWW.PETSCHOICE.COM

Pets Choice Inc. ripoff Negligence Spreads Several Infectious Agents/Disease, Saff Over-Medicates in Panic Killing My Dog PETSCHOICE.COM Bellevue Washington

  • Reported By:
    Bellvue Washington
  • Submitted:
    Wed, November 17, 2004
  • Updated:
    Mon, November 29, 2004
  • Pets Choice Inc. - WWW.PETSCHOICE.COM
    305 108th Avenue NE, Suite 200
    Bellevue, Washington
    U.S.A.
  • Phone:
    425-455-0727
  • Category:

We had no choice but to leave our 2 year old dog in PETS CHOICE INC.'s kennel for three days.

Representatives for "Pets Choice" stated that they had latest kennel facilities and that someone would be onsite 24 hours a day for our dog which was not the case.

When we came Pets Choice to get out our dog we were told that she was no more. As I began to ask questions, there were no doctors there, only assistants that did not have any answers.

Pets Choice Kennels were not ventilated, which resulted in the direct spread of several respiratory diseases and/or infectious agents, including Bordatella bronchiseptica, a bacteria, canine adenovirus-2, and canine parainfluenza virus.

In a panic, the assistants over-mediacted our beloved dog putting at end to her life.

Vaccination is reccomended by all veterarian hospitals when animals are boarded up with CAV-2, parainfluenza, and Bordatella in one dose of nose drops. This was not provided for our dog.

This is all I have to say about this matter. The facts of this horrible matter are undisputed.

Lisa
Bellvue, Washington
U.S.A.

2 Updates & Rebuttals


S.n.

Bucyrus,
Kansas,
U.S.A.

Always Ask For References...and Check Them Out

#3Consumer Suggestion

Mon, November 29, 2004

My daughter and I have a small animal sitting service. We are not vets or vet techs. Part of our contract gives us express permission to take your little one to the vet (your vet or my vet depending on which you choose) at your cost. We also have a mobile vet at our disposal if that is needed. If we can reach you before going to the vet, we will do so. But we won't wait around if we can't reach you. We have regular "guests" several times per year. We provide references and encourage you to contact them and ask questions. We have lost one, but it was sudden and we didn't have time to get her to the vet. The owner was sad, but understanding and she did not hesitate to use us again for her other "kids".


Dana

Austin,
Texas,
U.S.A.

Billing Error Ruined My Credit Report

#3Consumer Suggestion

Mon, November 29, 2004

That is the saddest story I have ever read.

I have never had a problem like thank goodness, but they did screw up my credit report.

Pets Choice sent my $60.00 bill to the wrong address. They never once bothered to call me before they ruined my excellent credit with TRW and Experian.

I am still trying to clean up my credit report to this day. I'm in the UK on business, I just found out about this so I can't qualify for the loam on my new home until I clean up their screw up. I will loose my good faith $10,000 deposit. They told us months ago this would be corrected.
My wife called their office and they had a very nasty attitude.

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