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  • Report:  #1312702

Complaint Review: PetFoodDirect.com

PetFoodDirect.com petfooddirect.com, pet360.com, blogpaws, onlynaturalpet, petmd This company is deceitful and makes promises of savings but then overcharges after autoship order is in place. Pennsylvania

  • Reported By:
    OhSnap — Crawford Texas USA
  • Submitted:
    Wed, June 22, 2016
  • Updated:
    Wed, June 22, 2016
  • PetFoodDirect.com
    2260 Butler Pike #100
    Plymouth Meeting, Pennsylvania
    USA
  • Phone:
    215-513-1999
  • Category:


I feel like I have been robbed...

After not receiving my autoship this month, I logged into my account and discovered the autoship I set up for pet supplies has been over charging me $20. for shipping.  Even though they claim FREE SHIPPING for orders over $49.  I even added Greenies to met that minimum order.  My original cost of the Blue Buffalo dog food was $47.19 and Greenies were $11.89 

NOW I am realizing I have been charged over $79. each month since March for the same order!  UNLIKE the invoice they email monthly indicates I've been charged(email invoice says only $59. was charged, which is FALSE)!  There is absolutely NO savings here. Total scam.  I wanted to be sure and warn others that this is a company with poor ethics, losy customer service, and they will over charge you if you use auto ship.  Just hope someone can learn from my costly mistake.  :( 

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