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  • Report:  #1402827

Complaint Review: Pep Boys 6401 South State Street Murray Ut

Pep Boys 6401 South State Street Murray, Ut Did a Bait and Switchon Parts Tried to Hold Car as Extortion Murray, UT Utah

  • Reported By:
    Collin — Salt Lake City Utah USA
  • Submitted:
    Thu, September 28, 2017
  • Updated:
    Thu, September 28, 2017
  • Pep Boys 6401 South State Street Murray, Ut
    6401 south State Street,
    Murray, Utah
    USA
  • Phone:
  • Category:

 I went there to get a suspension changed from Airbags to standard struts. The website listed the kit as 159.00. And had a coupon for 50% off labor. I asked on the phone and they told me the labor was $379.00 I agreed. Then after my car is there, they call me on the phone and tell me that kit is $379 and the labor is $80! This they would give me $40 off rather than $169.50 off I was supposed to get. When I asked how the price of the park board and be double, they told me that the store does it match the Internet prices. They then Told me that I couldn't have my car back until I paid it. After calling the national headquarters, I was told that there's no way that part should be that much money. They also called the police on me. BEWARE THIS PLACE!

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