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  • Report:  #1494526

Complaint Review: Penske

Penske sold us a junk truck with an abrasive and corrosive chemical all over it! They said they would fix everything, but didn't as we continue to have electrical problems! This is a very shameful operation that they have going on selling these used trucks! They have even admitted the wrong was completely theirs, and refuse to do anything about it! Reading Pennsylvania

  • Reported By:
    John — Raytown MO United States
  • Submitted:
    Mon, April 27, 2020
  • Updated:
    Mon, April 27, 2020
  • Penske
    2562 Bernville Rd.
    Reading, Pennsylvania
    United States
  • Phone:
    8165255995
  • Category:

Penske sold us a piece of junk truck with an abrasive and corrosive chemical all over it! They advertised and sold it a premier price; we had been an excellent customer at that point in time, and they advertised a 2015 Freightliner M2 at a premier quality price with only 35k miles. What we received upon pickup, was an absolute nightmare! They said they would fix everything, but didn't as we continue to have electrical problems! but we have wasted so much time in this truck they didn't fix everything--

the check engine light came on as soon as we left their lot, and there was a hissing noise from the engine, and we documented 26 photos of an orange chemical all over the chassis, the electrical wires, the battery box, and up inside the engine, and completely covering 5 of the six wheels and tires! and the truck has costed us now $30k more than what we paid for it! This is a very sham operation that they have going on selling these used trucks!

They have even admitted the wrong was completely theirs, and refuse to do anything about it!

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