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  • Report:  #1458200

Complaint Review: PE pro elite extreme duty car cover Budget Car Cover Auto Zone

PE pro elite extreme duty car cover, Budget Car Cover, Auto Zone Over the past 10 years I have purchased over 10 car covers in which all of them have fell apart within 6 months of purchased, in the past Auto Zone had no problem with the in store policy of bringing the product in for direct exchange, now that the policy has changed I have to go directly to the manufacturer which is Budget Cover and are PE Pro Elite, this product is defective and should not be sold on the market under a lifetime warranty if the company and the retailer are not going to stand by that warranty, (Where do we go from here as a customer). At this point I am still trying to receive a new cover under the lifetime warranty for my vehicle, if you could possibly resolve this problem it would be greatly appreciated, due to the fact that I am not going to spend anymore money to purchase a product that was guaranteed for life, thank you. nothing Orange California

  • Reported By:
    Donald — Orange United States
  • Submitted:
    Sun, August 26, 2018
  • Updated:
    Sun, August 26, 2018
  • PE pro elite extreme duty car cover, Budget Car Cover, Auto Zone
    1330 N Glassell
    Orange, California
    United States
  • Phone:
  • Category:

*Over the past 10 years I have purchased over 10 car covers in which all of them have fell apart within 6 months of purchased, in the past Auto Zone had no problem with the in store policy of bringing the product in for direct exchange, now that the policy has changed I have to go directly to the manufacturer which is Budget Cover and are PE Pro Elite, this product is defective and should not be sold on the market under a lifetime warranty if the company and the retailer are not going to stand by that warranty, (Where do we go from here as a customer). At this point I am still trying to receive a new cover under the lifetime warranty for my vehicle, if you could possibly resolve this problem it would be greatly appreciated, due to the fact that I am not going to spend anymore money to purchase a product that was guaranteed for life, thank you. * 

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