payoff / happy money TERRIBLE COMPANY
PAYOFF.COM / HAPPY MONEY is the worst, most terrible, slow, incompetent company on earth. Please don’t do one mistake ( I did ) of NOT reading the 93 negative complaints on BBB and over 300 complaints against PAYOFF. PLEASE read ALL those complaints BEFORE YOU APPLY IT WILL SAVE YOU TONNES OF AGGRAVATION.
They ask for endless streams of documents and their system keeps rejecting documents because they HAVE TO BE in jpeg or PDF form. BUT NOBODY tells you this until you have wasted one week. They do not read documents carefully but keep repeating “ action required “ asking YOU to send more documents even BLANK PAGES OF EACH STATEMENT then they reply they need 3 to 7 days to verify those 2 blank pages.
Every time you send a document a NEW agent joins the ENDLESS LAYERS of payoff agents who DO NOT TALK WITH EACH OTHER. To make matters worse For EVERY DOCUMENT their verification team asks for 3 to 7 days to verify and this 3 to 7 days is NOT total time BUT 3 to 7 days for EACH document. so you waste over one month to receive a denial or some other waste of time ' ACTION REQUIRED "
PLEASE DO NOT WASTE your time with this useless company. They are probably mining data/ personal information. I AM CONVINCED THIS IS A SCAM COMPANY.
RUN AWAY FROM PAYOFF don’t walk and save yourself time. Money and peace of mind. Payoff / happy money is a horrible experience – you have been warned – keep away from payoff /happy money. There are many other loan companies with a 2-day turnaround from start to finish – try OTHERS - I WILL.