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  • Report:  #1513377

Complaint Review: Patricia’s Petals is really owned by Terry’s Florist in Las Vegas Nevada

Patricia’s Petals is really owned by Terry’s Florist in Las Vegas, Nevada Terry 's Florist, real owner Ohio Advertised as a real store, took money, changed order and delivery Ames, nationwide website

  • Reported By:
    Sandra — Melbourne Florida United States
  • Submitted:
    Thu, November 04, 2021
  • Updated:
    Mon, November 08, 2021

, Las Vegas, Nevada Patricia’s Petals, Fort Lauderdale, FL and New Jersey Terri K’s Heartland, Charleston, MO Terry’s Enchanted Garden, Detroit, Michigan Terry’s Flowers and Greenhouse, Cleveland,

I ordered from what I thought was a brick & mortar store based on advertising, "family owned store, over 25 years in the community". I asked specifically if this was a fact, rep confirmed! Paid $139 for 18 long red roses and filler in a pretty vase with ribbon, paid $5 for a full size greeting card.

  This was for a 50th Wedding Anniversary. Checked via phone twice on order, all was well, no issues! Order was delivered with 8 roses, much smaller vase and 5 lilies. The enclosed card was the  standard 2x3" free card that comes with any order. What happened to the full size card I paid an extra $5 for?

   I called Patricia's Petals and was given the run around when I asked for a copy of my invoice to be emailed, he said it would take 1 hour for receipt, called back 2 hrs later after no email, told it would be 24-48 hrs for supervisor to email. In the meantime. Florist called recipient and asked them to take a photo of the flowers to email to them, he refused. When have you ever had a florist call you to ask you to send them photos of your gift?

Guess they knew I denied the charge with the credit card since they are so disreputable! Run don't just walk away!

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