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  • Report:  #1461464

Complaint Review: paragon motor club

paragon motor club ROADSIDE PROTECT and ALLSTATE MOTOR CLUB Would NOT send assistance to hwy location. then would NOT answer phone. police got involved Other

  • Reported By:
    Upset Consumer — AZ United States
  • Submitted:
    Tue, September 18, 2018
  • Updated:
    Tue, September 18, 2018

OMG...what a nightmare.  blew a tire pulled over on hwy. called paragon for assistance. gave exact location multiple times yet "bob" could not figure it out. Had a police officer try to talk with him and he hung up. We tried calling back 4 times and got voicemail everytime.  ended up having to use a tow truck driver provided by the police that cost me $165 that paragon refuses to reimburse.

Bob ended up canceling my membership w promises of reimbursement.  Bob is the ONLY person answering phones. what kind of nationwide service has 1 person answering phones?

This is a scam operation...  read some of the other rip off reports about 3 hr waits and 9 calls later for a tow.

BBB is being contacted next.

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