Complaint Review: overstock

FedEx did not deliver merchandise from Overstock.com that required my signature and identification. Overstock.com/FedEx.com/SewVacDirect.com all refuse to refund my money. I NEVER recieved the sewing machine I ordered. I NEVER signed any FedEx document. I NEVER presented my ID to any FedEx person. Complete scam!!!

Will sue SewVacDirect.com in Alameda County of California small claims court just because I have an address for them. If any of you know what my next steps should be to get my money back, kindly let me know at (geri dot freitas at comcast dot net).