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  • Report:  #1531978

Complaint Review: OV Bicycle Shop

OV Bicycle Shop Deborah and Leon and Staff They sold me a bike pump that I could not make work then lied about it when I went back for my store credit which they had promised. when they sold it to me Norfolk Virginia

  • Reported By:
    ThatBerkleySingerPoet — Norfolk Virginia United States
  • Submitted:
    Tue, April 02, 2024
  • Updated:
    Tue, April 02, 2024

Deborah told me that if the bicycle pump they sold me did not work on my bike that I could then get a store credit for it. When I bought it I specifically asked because I had bought other pumps at other stores that did not work. I found that I could not get their pump to work on my bike either.  I went back and he told me to push it down harder onto the connection on the tire, but he did not show me on my bike, because I did not have my bike at that time.  I went back a third time and Leon lied that he had shown me on my bike how to work it then they rudely shooed me out of the shop.  I went back again for a fourth time for my store credit and they lied and said she had not told me I could get a store credit.  Then they rudely shooed me out of the shop for the second time.

 

I used a credit or debit card for this transaction.

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