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  • Report:  #1477318

Complaint Review: Optum Bank Financial Services Utah

Optum Bank Financial Services Utah Optum EPS, Optum electronic payment services. Phone solicitation with abuse of United Health and Optum patient data companies in order to access this medical office bank accounts Salt Lake City UT

  • Reported By:
    Katherine — Plymouth Massachusetts United States
  • Submitted:
    Thu, April 18, 2019
  • Updated:
    Thu, April 18, 2019

Different sham ladies, one with a hoarse raspy voice, called from 952-214-4973 Optum Financial Services and Optum EPS  electronic payment services advertising quick payments (to them) instead of service payment checks sent directly to our office. 

They called our medical office to offer "enhanced claim payment deliver options".  They offered "quick payments through a virtual card or (alternative) bank account" connecting directly with United Health Care health insurance and other health insurance companies.   Call back to the number gave a different individual unaware of the first caller's efforts. 

They asked essentially to collect our health insurance payments instead of the office receiving checks from the health insurance company, specifically from United Health Care.  The scam artists were copying the annoying but real calls from United, OptumX, and other health insurance companies concerning Medicare HEDIS reports on patient data. 

Medical offices, beware of these copycat scam artists trying to intefere with your account receivables!

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