Ooma Continued to charge after cancellation Other
I purchased a Ooma telephone for my home. It worked fairly well the first month so I prepaid for a year. AFter a month or so, I was no longer getting clear calls. The phones themselves are pieces of crap. So I cancelled the service, recieved a cancellation number. They continued to bill me.
I disputed the charges with my bank and called Ooma back and was told, we deactivated for 2 months so you could see the equipment. I told them I was not selling the equipment and just cancel my account. They are still charging me.
This company should be brought up on charges. If I cancel your service, I should not have to pay for a service I am not using. Especially when it didn't work as advertised.