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  • Report:  #1421503

Complaint Review: Nova Skin Care

Nova Skin Care SKIN XPERT SERUM, ALCORIN I signed up for a "FREE" trial for Macy's "going out of business sale" through a link on Facebook, was then charged full price the following month. California

  • Reported By:
    Melissa — Iron River Michigan United States
  • Submitted:
    Sat, January 06, 2018
  • Updated:
    Sat, January 06, 2018

Ordered "FREE" trial off a facebook link. (too good to be true..... I know better! :( ...) Original add was "pay shipping and handling, no other fees would be charged, may order if like product". 

I was initially charged on 12/12/17 - $2.96 and .99 from SKIN XPERT out of CA, $4.97 from SEEENTR*BSTSKNCRM out of AL and .98 from ALCORIN out of UT. Since the cost was minimal I let it go. Today, 1-6-18 I was looking though my credit card purchases and see that I was charged $109 and $102 from SKIN XPERT. I did not approve these purchases. I called the # and they are only open M-F. I then called my credit card who has filed a complaint and have filed to remove the charges from my account, which will take 2-3 months.

DO NOT ORDER THESE PRODUCTS online. Clearly a rip-off. No product received. 

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