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  • Report:  #3052

Complaint Review: Nouse Ford

Nourse Ford Dealer puts inflated income information on credit application...dealer fraud *UPDATE BBB cover-up

  • Reported By:
    washington court house oh
  • Submitted:
    Fri, August 25, 2000
  • Updated:
    Tue, December 12, 2000
  • Nouse Ford
    Chillicothe, Ohio
    U.S.A.
  • Phone:
  • Category:

Some dealers will do anything just to make a sale. In April 2000 my son was sold a new Mustang at Nouse Ford in Chillicothe, Ohio.
At the time he was an employee and had just been moved to a new job within the dealership with the understanding of getting a substantial pay raise. This turned out to be NOT the case. In fact, he ended up making LESS money at the new job (no, it was not in new/used car sales). As an employee, my son thought they would certainly be fair and honest with him. WRONG! They gave him an extremely bad deal on the trade-in, they did not give him the expected "employee discount" at the time of purchase, and slipped in a financing deal that called for 17.45% interest.

I have since obtained SOME adjustment on the price. Of course, the dealer then decided to charge more for wheels and tires that were put on the car about a month earlier. At this point, the loan has not been processed.

My son realizes that he has been ripped-off, given a monthly payment which nobody in his/her right mind would even consider approving, and wants to dump the Mustang. During a recent trip to Nourse, he saw a copy of the credit application showing income figures that were greatly inflated - and it was NOT in his handwriting. He requested a copy- but was refused.

2 Updates & Rebuttals


Thank you badbusinessbureau.com

#30

Tue, December 12, 2000

The tried to do the same thing to my sister, by changing the interest rate. She was insisting on buying then car.

This morning I was doing a search on these crooks and up came your web site! My sister is now going to another dealer.

She thanks you and I thank you.

Pat G.
Ohio


They did this to me too .. BBB said they have a satisfactory rating?

#30

Tue, October 24, 2000

To: info@ripoffreport.com

From: LRM



Subject: They did this to me too .. BBB said they have a satisfactory rating?



Date 10-24-00



Sorry I did not see the rip-off report before I went to this dealer. They did much worse to me. You were lucky.



I called the BBB. Very strange. BBB said they have a satisfactory rating? I asked them again, "your telling me they have had no complaints?" ... the woman then said, "well, Nourse Ford has been a member in good standing for many years, and they have resolved any disputes." I asked the woman why she did not tell me that right off? I asked her, what were those complaints?

The woman said it was against their policy to give out that information.



I then told her, well what the hell good is the BBB. I hung up on them.



Then I read the story on your rip-off report home page about the Better Business Bureau! WoW !



I later called back and told the BBB and threatened to sue them.

I will be calling them again and letting them know about the rip-off report I field with the badbusinessbureau.com.



Thank you for your service.

It's about time.



LRM

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