Complaint Review: Norton

I received an email offer of $14.99 for Norton Deluxe on 1/1/24. On 1/3/24, I clicked on the offer on the email to purchase the software. The page showed $14.99+tax during purchase process, but my card was charged $106.04! I immediately called Norton, placed on hold for about 1/2 hour and finally got connected to a customer service agent. I don't what country their call center is located at, but the lady had very strong accent that I had difficulty understanding, and I had to repeat a lot. All I wanted was to cancel the subscription that they just over charged me and refund. It took a while on the phone to finally get it cancelled.

I never expected a fraudulent charge from the internet security company.

Fraud from internet security company....... unbelievable!!!!