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  • Report:  #1767

Complaint Review: Santa Cruz Nissan-Dodge-Volkswagon

Nissan Peeling Paint

  • Reported By:
    Santa Cruz CA
  • Submitted:
    Tue, March 28, 2000
  • Updated:
    Tue, March 28, 2000
  • Santa Cruz Nissan-Dodge-Volkswagon
    1616 Soquel Ave.
    Santa Cruz,, California
    U.S.A.
  • Phone:
    (831) 426-5100
  • Category:

I was so relieved to see your segment on "The Early Show"!!!
I have been so frustrated w/ a problem w/ my 1991 Nissan Truck. My truck is red & paint is peeling on hood & top. My husband has taken it to the dealership(where purchased)2-3 times to try & have the situation remedied, but the head at Santa Cruz Nissan had to talk w. their boss across the hill in Santa Clara & the claim was denied reason given of "beyond warranty". I have less than 60,000 miles on this truck. My husband & I subscribe to Consumer Reports & it showed that paint & exhaust rated the lowest you can get-Non satisfactory(black filled circle). Yes, I was told that it was clear coat on my truck. My truck has always been washed w/ mild soap or just water & a chamois cloth-Never anything toxic. I have always loved my truck but have continually been embarrassed to even drive it. I had researched the net & found several complaints re: Peeling Paint & a lawyer who was going to do a class suit in Chicago. We sent him pictures of the truck, but just found out 2 days ago that because of recent court rulings class action rulings are very difficult to prosecute(we communicate via e-mail-except pictures I sent to his office). PLEASE HELP!!! I don't know where to go now & this morning a God Send appeared w/ you on the Early Morning Show-GOOD For you holding businesses accountable!!!
Thank-you for your time, Alison M. Tracy




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