Nextiva nextiva.com Fraudulent practices, poor quality service, product does not work Scottsdale Arizona
A huge nightmare from start to finish. Started using the service about three months ago. As of today, it is still not working properly and we are having problems cancelling. I am not going to write everything that has happened because it would take way to long.
We have a few different business phone lines. As of today, they are all going to one number instead of the designated business. No solution has worked yet and we have lost business due to the phone situation. This does not even calculate the man hours that have been involved trying to get it working properly.
This company has blamed everyone except themselves. I cannot express how difficult and disappointing this situation has become. Lost revenue, many lost hours on the speaker phone either on hold or trying to get someone to fix it.
Please get everything in writing before commiting to them and beware that if you rely on phones for your business, this company will not fix it if it is broken.....