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  • Report:  #1508659

Complaint Review: Nexo Financial LLC

Nexo Financial LLC Nexo Financial Services Ltd., Nexo Services Ou, Nexo AG, and Nexo Capital Inc. (Collectively referred to as Nexo) BEWARE of NEXO HIDDEN & UNCAPPED FEES hawthorne ca

  • Reported By:
    estaban — United States
  • Submitted:
    Thu, June 03, 2021
  • Updated:
    Thu, June 17, 2021

BEWARE of NEXO HIDDEN & UNCAPPED FEES

BEWARE! NEXO pretty make up their own rules ad hoc. I recently got stung by a mistake exchange on the platform. During a 30 second exchange trade they stole over £3000 in hidden fees from me. They are stating that their exchange SPREAD is always 0.75% on each pair but also that during volatility this can change to a level with NO LIMIT! I got charged over 8% for an exchange that took place within 30 seconds. In addition their customer care is extremely BAD and unhelpful.

They will not even point me to a page on the website that explains spread and % fees they take on their website. It's literally not written on their terms of SERVICE!





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