New You Underwear Won't answer emails to cancel, no phone, website doesn't work Hayden Idaho
I wanted to see how much it would cost to place an order. I was NOT given the opportunity to review my order. Thus the order was placed and charges for $34.96 and $35.98 was debited from my bank account. I have no idea how they knew my account information. I DID place an order about a year ago. I doubt I was given an oppurtunity to SAVE MY ACCOUNT INFO. I wouldn't do that.
Within minutes I sent a message to support@trynewyouunderwear.com AND support@newyouunderwear.com. I have since then resent the email 2 more times. No reply.
Because they say orders will be shipped within one day, it worries me that they will ship the order before they get the email. I have researched and researched and I cannot find a phone number for this company. The web address newyouunderwear.com cannot be found.
I need the refund and if I don't get it, I'm not sure what I can do.