NetSpend Roger Kidwell Jr, VP Operations Skanky third world NetSpend deprives me of my money San Antonio Texas
My disputes over purchases with my card with two different motels were legitimate but I knew I was going to have problems with NetSpend when they sent me an email regarding one of my complaints telling me to send documents to an invalid email address that started with www.
My suspicions were absolutely correct. They're Filipino dispute team was ridiculous couldn't remember or get my information straight and then they told me the investigation would take 20 days when there was plenty of evidence. In fact one of those motels obviously charged me twice on the same day.
Unbelievably unethical and incompetent
1 Updates & Rebuttals
Brent
San Antonio,Texas,
United States
More NetSpend unethical nonsense
#2Author of original report
Fri, April 02, 2021
Because the jerks at NetSpend told me it was going to take 20 days to investigate and obvious case of fraud by the merchant eye contacted the merchant myself and they had refunded and overcharged. The money was sent back to NetSpend but NetSpend told me I had to wait 5 days for the payment to process. Just more disgusting nonsense