Complaint Review: Netflix.com

I received a one month gift certificate from my son and when I went to redeem it they asked for MY credit card saying they needed it for verification purposes. When I told my son about it, he said that they had said on their web site that there were no refunds on gift certificates but did not state that credit cards from the recipients of the gift were required.

When I did not complete the registration process, I received an e-mail from Netflix asking if I wanted to complete the process and that no credit card was required. I clicked on the link and the first thing that comes up is a credit card form.

These people have found a devious way to promote their product at no risk to themselves. They may be popular but they are gathering bad Kharma that will not go unpunished by consumers--mark my words!

Angel
North Bergen, New Jersey
U.S.A.