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  • Report:  #1471507

Complaint Review: net spend

net spend BOFl Federal Bank TSYS ® Company Axos Bank The Bancorp Bank MetaBank Republic Bank & Trust Company. Called and claimed suspicious transaction. Sent new card. New card required additional charges for use. AUSTIN TX

  • Reported By:
    John — AUSTIN TX United States
  • Submitted:
    Tue, January 15, 2019
  • Updated:
    Wed, January 16, 2019

I was issued debit VISA card through HEB in Austin.  I used this card without any charges for use.  The debit card company and told me that there had been suspicious activity on the card. 

I asked them to cancel and reissue.  They did, and also required me to select either a dollar per use fee or a $5 per month charge for the use of this card.  I consider that a bait and switch operation.  

I want them to reissue a card just like the one I had with the original no charge for use policy.

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