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  • Report:  #1520042

Complaint Review: Nebula Horoscopes

Nebula Horoscopes Nebula Cancel Account Still Billing

  • Reported By:
    Michael — Schaumburg IL United States
  • Submitted:
    Tue, July 26, 2022
  • Updated:
    Tue, July 26, 2022

I had canceled my account and even went to the point of deleting my entire profile. I am still being billed, and when I reach out to their customer support team they are not helpful. I explain that my account has been deleted and I no longer have access, and they thought it was funny.

I have no way to stop them from billing me outside of going to my bank and closing my account. I will have to reset all my auto payments, and this is all because they have no interest in helping people as they cancel and close their accounts.

I believe this to be very unfair business practices, and I don't expect any of my money back, but I would love to stop being billed without having to close down my bank account, but not an option. I hate these people and everything they stand for with a passion.

I make 6 figures and its not about the money as much as this is a garbage company that will never stop billing you. 

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