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  • Report:  #1408275

Complaint Review: Nebraska Furniture Mart

Nebraska Furniture Mart Defective new washer - will not exchange - with extended warranty Kansas City Kansas

  • Reported By:
    Argonne — Kansas City Missouri USA
  • Submitted:
    Tue, October 24, 2017
  • Updated:
    Tue, October 24, 2017
  • Nebraska Furniture Mart
    1601 Village West Parkway
    Kansas City, Kansas
    USA
  • Phone:
    913-288-6200
  • Web:
  • Category:

I purchased a new Maytag washer on April 19, 2017, with the extended warranty. Within the first month, clothes came out dirty and covered in grease spots.  (I never use grease and do light laundry twice weekly).  After two visits by the same service company, i was told that the new washers just don't clean clothes like old washwers.  I contacted NFM to ask for an exchange but was told it was outside of the 30 day exchange period.

How do I get my washer fixed, correctly?  Or get an exchange for a washer that works?? Good grief - it's BRAND NEW!!

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