NCH Software, Inc. NCH Software PhotoPad Photo Editor Home Edition NCH didn't mention that updates are not included and nullify lifetime license purchase! My lifetime license key only lasted 6 months. Greenwood Village Colorado
BEWARE OF NCH SOFTWARE! THE LICENSE KEY MAY NOT WORK ON UPDATES!
I purchased the lifetime home edition fo Photo Pad Photo Editor from NCH Software online. I assumed that any updates offered were included. I saw no mention that they were not.
6 months to the date of my purchase, an update availability notice popped up when I clicked on the software. I clicked okay to let it update, and when it came time to enter my license key, it says Invalid Old Version Code.
It also offers a reduced price of $24.99 for a new key for the upgraded version since the old key is no longer any good.
I paid $29.99 6 months ago, a reduced price from $39.95, for the lifetime version and it only lasted me 6 monthes exactly.
I wish they had at least warned me not to update.
I am filing this report in hopes that others might see it and not make the same mistake and fall for the same scam that I did. For me, I guess lesson learned. I will never ever purchase any NCH software again.
Their address on the email when I paid was from Austrailia and they have an American Address on their website to contact by mail.
The two addresses are:
NCH Software , 19 Barry Drive, GPO Box 1169, Canberra ACT 2600, Australia
NCH Software, Inc., 6120 Greenwood Plaza Blvd, Greenwood Village CO, 80111, USA