Complaint Review: nanohearingaids.com

I have purchased a set on 9/22/19 for $662.15. It was advertised that if it does not work for you, you can return it and we refund your money.

I have called you several time but you have not responded. About month ago your employee told me

“we will pay back your money in 3-5 business days”.

It never happened. Two weeks ago another employee told me:

“we will pay back your money in forty five [45] days”.

Are you willing to refund my $662.15? Or it was a false advertising.

----- Forwarded Message ----- From: barbara sampson <barbarasmpson@yahoo.com> To: Karoly Kehrer <karolykehrer@yahoo.com> Sent: Thursday, December 26, 2019, 1:15:38 PM EST Subject: NANO  

Hello Barbara,

I have received your last email and I am reviewing your account. I see that your information is on the internal list within the REFUND DEPARTMENT in line for your refund. They ARE working on the last stages of your refund process. Once processed, you will receive an email containing your electronic refund receipt. This transaction will also appear on your formal monthly bank statement as well.

If you have any further questions, please reply to this email or call customer service at 1-855-333-4375.

Thank you,

Shawna R.

Nano Hearing Aids