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  • Report:  #1429316

Complaint Review: MyPhoneCase

MyPhoneCase My Phone Case myphonecase.com Took my money & never sent my case. Norwalk California

  • Reported By:
    Ramsey — other United States
  • Submitted:
    Thu, February 15, 2018
  • Updated:
    Thu, February 15, 2018
  • MyPhoneCase
    12838 Sycamore Dr
    Norwalk, California
    United States
  • Phone:
    562-916-6878
  • Category:

On 22 Jan 2018 I placed an order for a phone case.  On 29 Jan 2018 I got an email saying my case had been sent with a tracking number from USPS.  When I went to USPS with the tracking number it said, and still says that "a shipping label was created on 29 Jan 2018" & "that USPS is awaiting item".  This is what it still says on 14 Feb 2018.

I have sent multiple emails both through their website & directly to admin@myphonecase.com & have tried calling them at a number that might be theirs 516-916-6878, but not sure since they will not post their phone number on their website.  I have simply requested that they either send me my phone case or refund my money, yet I have received no response, no phone case, nor no refund.

Unfortunately, I did not check the Ripoff Report nor BBB before ordering since it seemed like a legit site, but obiously I was wrong. If you don't want to get RIPPED-OFF I would certainly avoid this company.

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