Print the value of index0
  • Report:  #1520875

Complaint Review: Musicians Friend

Musicians Friend Purchased a guitar; paid via credit card; they sent wrong guitar, returned w/authorization no refund forthcoming Kansas City MO

  • Reported By:
    Ronin — Oakland MD United States
  • Submitted:
    Wed, August 31, 2022
  • Updated:
    Fri, September 30, 2022

Purchases a guitar from thier website; paid via credit card but received different guitar. Contacted Muscian's Friend and they approved a return and refund. Returned on 8/18/2022 usinf thier prepaid UPS label; dropped off return at local UPS drop off.

No confirmation of return or refund has been forthcoming. It appears Musicians Friend is advertising products for sale that do not exist and they send an unauthorized replacement, agree to a refund of purchase but ignore such actions.

I have lost $190.00 in this purchase as no refund has been forthcoming and no confirmation of recepit of returned guitar.





Respond to this Report!