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  • Report:  #1500696

Complaint Review: Moneygram incorporated

Moneygram incorporated moneygram gave me the wrong code numbers and recipient couldnt pick up 2 transactions of $30, each I called them and they said its fixed but they never sent new code and cannot pick up money Mountain View california

  • Reported By:
    mike — thousand palms United States
  • Submitted:
    Thu, October 08, 2020
  • Updated:
    Thu, October 08, 2020

I purchased a money transfer from money gram for $30. they send an invalid code. I sent another and again they sent an invalid code my recipient is unable to pick it up. Two trips 24 miles round trip and she couldnt get the money. So I called your help, got on chat and they said they sent the new codes to me but they never arrived and its been 2 hours. This family is starving. I don't know how you could justify this massive run around and rip off. 1500696 is my MG number. I have reported this to Yelp. I am informing my readers on Quora.com (32.9 million readers, look it up).

Your website took me over an hour to finally sign it and the site is terrible. I'm considedring a report to the FBI for wire fraud. I want my money back and an apoligy to the family the money was meant for. Also money for a cab they had to get to the moneygram place.

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