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  • Report:  #1428762

Complaint Review: MOHEGAN SUN

MOHEGAN SUN ATM machine wouldn't allow to do withdrawl, they would address you to the cashier so they could charge $14.95 fee for the transaction Unionville Connecticut

  • Reported By:
    anna — chehsire other United States
  • Submitted:
    Mon, February 12, 2018
  • Updated:
    Mon, February 12, 2018
  • MOHEGAN SUN
    1 mohegan sun blvd
    Unionville, Connecticut
    United States
  • Phone:
  • Category:

While staying at the Mohegan Sun, I tried their ATM to wihdraw money off my account. I tried 3 times and got receipt every time with the "error" message.

I tried different option as a "cash transacton" and  at the end it wold tell me that I would have to pay $14.95 fee for the transaction and that I have to take it to the cahier register.  When I came up to the window and asked : why I was not allowed to use ATM machine transaction, I was told that it is my bank - that has "for some reason" rejected the transasction, but I am "welcomed" to do it at the cahier window and pay $15.00 fees. I did what I was advice and today, I called my Wellsfargo bank, who informed me that his is a lie, that CASINO has rejected this transaction, simly so I could pay them $15.00 fee.

THIS IS A RIP OFF!

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