Complaint Review: Mike Lee Tours Bus Transport

Mike Lee Tours, a Transportation / bus service company located in Oakland, California was hired for an event on June 12, 1999. We rented 2 busses from them and in the Written Contract it was
stipulated that the SPOT Time (the time they were supposed to
arrive for the departure pickup) was 7:00 PM and the Departure Time was 7:15 PM.

Mike Lee Tours decided to break the contract by actually showing up earlier than Agreed Upon, filling the busses only Half Full, and then leaving at 6:50pm (even before their originally agreed upon Spot time of 7:00 PM) and in so doing left behind 16 people that had to pay for their own Taxi Cabs to get back home.

We of course assumed that they would At Least Cover the expenses
when we called them on the following Monday, but they said that
they thought the busses were full and that it was fine to leave,
even though it was stipulated in the contract. So they refused to cover the expenses for us.

To this date we have not yet received any compensation at all. We even called and asked for Mike Lee himself, but when we talked with him on the phone, he (Korean, not to mean to imply that all Korean are bad) refused to say that he had no stake in the company himself as well as no authority to cover for the expenses.

I urge Event Planners and any one that wants to rent busses for
transporting people to events to stay away from such an unreliable company. Boycott Mike Lee Tours that is in the San Francisco Bay Area.