Complaint Review: Midland Mortgage Company

My mortgage was held my Midland Mortgage Company for a short time. I recently refinanced and Midland Mortgage Company was paid in full. This status was reflected on their website. At the end of the month, Midland Mortgage Company took an automatic payment out of my checking account on an account that had already been paid in full. When contacting them, I was told it was MY fault because I never cancelled the automatic payment (on an account that was paid in full). When I looked at my account online, I saw that they just moved the unnecessary payment into escrow, rather than return it right away. It took seventeen days for them to send me a paper check in the mail. I found out today that the check was returned, either by lack of funds or by them stopping payment on the check. This issue is still not resolved. They still have my money. This is fraud and must be illegal.

Paul
Manville, New Jersey
U.S.A.