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  • Report:  #1468521

Complaint Review: midas auto center ltd. #513

midas auto center, ltd. #513 513 rust lane auto center, ltd. midas auto service experts #513 did further damage to my car while making repairs Cincinnati Ohio

  • Reported By:
    tom — cincinnati ohio United States
  • Submitted:
    Fri, November 30, 2018
  • Updated:
    Sat, December 01, 2018

I took my Lexus ES350 to this locatin to have the Catalytic Converter replaced. At that time there were no service or warning lights showing on the control panel. When they returned the car there were three lights showing. They had damaged the Air Fuel Ratio Sensor and didn't know it. They tried to reset the lights' codes with their code reader. In the process they erased the coed for the passenger seat air bag. Now there were five lights lit on the control panel and the passenger seat airbag was deactivated. They replace the Air Fuel Ratio Sensor for an additional $376.92. The first three sets of lights were cleared but the Passenger Seat Airbag Sensor lights were still on.

They had acidentally cleared the code and the sensor will no longer except a new code. The sensor was damaged. They said it wasn't their fault and they couldn't repair the damaged sensor. They told me it was just a coincidence that it went bad while the car was in their shop. Again there were no lights on or bad sensors when this car entered their shop.  I had an estimate done at the Lexus dealer. The appointment cost $153.71 and the estimate for the repairs was for $2,776.54. These damages were done due to the negligence of the technicians at this Midas shop. I am asking to be reimbursed for the total of ther damage $3,307.17. $379.92 for the Air Fuel Ratio Sensor, $$2,776.54 for the Passenger Seat Airbag Sensor replacement and $153.71 dealer estimate appointment.

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